AMOE

An Alternative Method of Entry (AMOE) is your no-purchase-necessary way to collect Sweeps Coins and enter sweepstakes promotions at Roxy Moxy Casino. AMOE exists so eligible participants can get the same sweepstakes access that paying customers get, without making a purchase. That protects your rights under sweepstakes law, keeps promotions fair, and ensures the platform remains compliant with state and federal regulations.

AMOE is simple in concept: you submit a valid request that meets program rules, the request is reviewed, and approved entries are credited with the promotion’s Sweeps Coins or other sweepstakes entry currency. You can then use those Sweeps Coins to play slots, blackjack, roulette, and live dealer games from the site’s providers, such as Betsoft, Spinomenal, and Bgaming (Softswiss).

How to submit an AMOE request — clear, practical instructions

Before you mail anything, contact support to get the current AMOE mailing address and any promotion-specific requirements. Use the site chat or email support@roxymoxycasino.com to request the up-to-date AMOE instructions.

Follow these actions when preparing your AMOE submission:

1. Write a legible request on plain paper or type it, including all required information listed below.
2. Include any promotion identifiers or offer names exactly as shown on the promotion page.
3. Mail the request via a postal service with a visible postmark by the deadline set in the promotion rules.
4. If the promotion instructions require a self-addressed stamped envelope, include one; otherwise, follow the address guidance provided by support.
5. Keep a copy or photo of your mailed submission, and retain postal tracking or receipt information until the request is processed.

Always use the specific mailing address and requirements provided by support for the promotion you are entering. That prevents delays and helps ensure your submission is accepted.

Required information — what your AMOE mailing must include

To be considered complete, most AMOE mailings should contain:

• Your full legal name, mailing address, and daytime phone number.
• Your email address and your Roxy Moxy Casino account username (if you have one).
• Date of birth to confirm eligibility.
• The exact promotion name or code you are requesting entries for.
• The number of entries or Sweeps Coins requested, if the promotion allows specifying an amount.
• A handwritten signature and date.
• Any other items the specific promotion’s rules require (example: a self-addressed stamped envelope).

If any of these items are missing, illegible, or inconsistent with your account information, the submission is likely to be rejected.

Mailing guidelines, deadlines, and processing timelines

• Postmark deadline: Your mailing must be postmarked on or before the promotion’s stated deadline. Late postmarks are typically not accepted.
• Delivery method: Use a traceable postal service when possible, and keep your receipt and tracking number.
• Processing time: After the AMOE mailing is received, expect initial confirmation within 24 to 72 hours by email. The review and approval process typically takes 10 to 15 business days. Once approved, Sweeps Coins are usually credited within 3 to 7 days.
• Notification: You will be notified by email when your AMOE request is approved or denied. If approved, credits appear in your account; you may also be asked to complete identity verification before credits are usable.

Processing times can vary during heavy promotional periods. Refer to the promotion’s official terms and conditions for exact deadlines and timelines.

Eligibility, account requirements, and geographic restrictions

• Age and account: You must be at least 18 years old to participate, and you must have a registered Roxy Moxy Casino account to receive credited Sweeps Coins. Accounts must display accurate personal information.
• Residency: AMOE programs are available only to residents in eligible jurisdictions. Roxy Moxy Casino’s promotions are available in 36 states across the United States, and AMOE is limited to those same eligible states. Entries from locations where promotions are prohibited will be disqualified.
• Verification: Approved AMOE entries may be subject to identity checks, such as government-issued ID, proof of address, or other KYC documentation, before Sweeps Coins are released for play or redemption.

Always consult the specific promotion’s terms and conditions to confirm eligibility and any state-level restrictions.

Limits on entries and how AMOE credits are used

• Entry limits: Limits vary by promotion. In many cases, one AMOE request per person per promotion is permitted, and household, email, or IP address limits may apply. Check the promotion rules for exact limits.
• Credit types: AMOE typically grants Sweeps Coins; some promotions also include Gold Coins or other non-cash play currency as described in the offer. For example, welcome promotions may combine Gold Coins with a small Sweeps Coins allotment, while purchase promotions credit larger Sweeps Coins amounts upon qualifying purchases.
• Wagering and redemption: Sweeps Coins usually carry a playthrough requirement—commonly 1x—before winnings are redeemable, and promoted bonuses often expire after 30 days. A minimum Sweeps Coins balance (for example, 100 Sweeps Coins) may be required for cash redemption. See the promotion terms for exact wagering, validity, and redemption rules.

Credits issued through AMOE are intended for sweepstakes play. They are not a cash purchase, and no purchase is required to participate.

How approved AMOE entries are reviewed and credited

All AMOE submissions undergo a manual review for completeness, eligibility, and fraud indicators. Review steps commonly include:

• Verifying the postmark and mailing content.
• Matching the submitted personal information to the account on file.
• Confirming residency and age.
• Checking for duplicate or excessive entries tied to the same household or billing information.

If a submission passes review, credits are applied to the linked Roxy Moxy Casino account. If identity verification is needed, you’ll receive instructions on documents required to finalize the credit. Credits remain subject to the promotion’s wagering and expiration rules.

Common reasons for rejected submissions — and how to avoid them

Typical reasons AMOE requests are rejected:

• Missing or illegible information, or failure to sign the request.
• Postmark later than the promotion deadline.
• Mail sent to an outdated or incorrect address.
• Duplicate submissions from the same person, household, or account.
• Mismatch between mailed information and account records, or failure to complete identity verification.
• Submissions from ineligible states or from players under the required age.
• Evidence of fraud, including forged documents or multiple accounts.

Tips to improve acceptance:

• Contact support first for exact mailing instructions and promotion identifiers.
• Type your request or write clearly in black ink, and sign it.
• Include all required fields precisely as they appear in the promotion rules.
• Use traceable postage, and retain proof of mailing.
• Avoid submitting more than the allowed number of AMOE requests for the same offer.

Fraud prevention, privacy, and account security

Roxy Moxy Casino employs standard fraud-prevention methods to keep play fair and protect accounts:

• Geo-location and jurisdiction checks to ensure play happens only in eligible locations.
• KYC and identity verification to prevent impersonation and multi-accounting.
• Transaction and behavior monitoring to detect unusual activity.
• Secure storage and encryption of personal data, and privacy handling in accordance with applicable laws.

Attempts to circumvent rules, use multiple accounts, or provide fraudulent documents will result in denial of credits, freezing of funds, and possible account suspension. Always be honest and follow the published rules.

Responsible participation and where to get help

Play responsibly and treat Sweeps Coins and Gold Coins as entertainment currency. Set time and spending limits, and do not chase losses. If your play is causing stress, contact customer support for account tools, such as self-exclusion, deposit limits, or cooling-off periods.

For additional help beyond platform tools, consider contacting national or state problem-gambling resources, including the National Council on Problem Gambling hotline or local support organizations. If you are unsure where to begin, support@roxymoxycasino.com can point you to available resources.

Frequently asked questions

If you have any questions about a specific sweepstakes offer or need the current AMOE mailing address for a promotion, contact support via chat or at support@roxymoxycasino.com. We’ll confirm the exact requirements and help you submit a valid AMOE request so you can get Sweeps Coins and play fairly and legally.